Customer Service Representative
Company Name:
Taylor Corporation
Do you thrive on new growth opportunities, value collaboration and hard work, and believe there is always a better way to serve customers? Navitor is the place for you! Navitor is a leader in the dynamic print industry, and we are looking for candidates with the talent and experience to become a part of our company. Join our team of experts who are redefining what's possible in the printing industry.
As aCustomer Service Representativewith the Navitor Midwest Call Center, you will ensure that our customers receive the best service possible through positive interactions via various communication channels such as voice, email and social media to ensure orders are processed correctly.
Key Responsibilities
Maintain regular contact with customers to process orders
Answer questions on and guide customers through product choices and options
Provide suggestions to customer on other products and/or services in an effort to up sell an order
Provide information on pricing and status of order
Address any quality or service concerns, handle complaints or technical questions and ensure order is completed and shipped on time
Shift Available
Flexible scheduling, Monday - Friday 7:00am -6:00pm with occasional Saturdays
High school diploma or equivalent
This entry level position requires only 6 months - 2 years of related/relevant customer facing experience
Ability to communicate professionally both verbally and in writing
Strong multi-tasking, attention to detail and analytical problem-solving skills
Work well independently as well as in a team environment
Computer experience with a preference in Microsoft OfficeEstimated Salary: $20 to $28 per hour based on qualifications.
Taylor Corporation
Do you thrive on new growth opportunities, value collaboration and hard work, and believe there is always a better way to serve customers? Navitor is the place for you! Navitor is a leader in the dynamic print industry, and we are looking for candidates with the talent and experience to become a part of our company. Join our team of experts who are redefining what's possible in the printing industry.
As aCustomer Service Representativewith the Navitor Midwest Call Center, you will ensure that our customers receive the best service possible through positive interactions via various communication channels such as voice, email and social media to ensure orders are processed correctly.
Key Responsibilities
Maintain regular contact with customers to process orders
Answer questions on and guide customers through product choices and options
Provide suggestions to customer on other products and/or services in an effort to up sell an order
Provide information on pricing and status of order
Address any quality or service concerns, handle complaints or technical questions and ensure order is completed and shipped on time
Shift Available
Flexible scheduling, Monday - Friday 7:00am -6:00pm with occasional Saturdays
High school diploma or equivalent
This entry level position requires only 6 months - 2 years of related/relevant customer facing experience
Ability to communicate professionally both verbally and in writing
Strong multi-tasking, attention to detail and analytical problem-solving skills
Work well independently as well as in a team environment
Computer experience with a preference in Microsoft OfficeEstimated Salary: $20 to $28 per hour based on qualifications.
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