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Customer Service Manager

Company Name:
Shopko
# External Job Posting
Position Overview:
At Shopko, you will be in charge of our top priority: Serving our Customers better than any other retailer.
We strive to accomplish this goal as individuals and as members of a team, not only in our stores, but throughout the communities we serve. This innovative approach means a career with Shopko is rewarding to your life, community, and career.
The Customer Service Manager manages the day-to-day operations of all front-end and pricing functions to meet all operational and merchandising objectives. Manages Customer Service Supervisor, Price Accuracy Supervisor and teammates to ensure a high quality store experience for customers through exceptional teammate performance. Models Shopko's commitment to providing exceptional customer service. Maximizes store objectives of sales, profit and exceptional customer service through effective implementation and execution of Company's Human Resources policies and initiatives. Recruits, screens applicants and ensures training is completed to create a positive teammate experience and a positive experience for customers. Ensures compliance with all state and federal employment regulations.
Minimum Knowledge, Experience, Skills Required:
Qualified candidates will have a Bachelor''s degree or equivalent experience and a minimum of 2 years progressive leadership in a retail setting. Desired candidates will also have previous Fashion Merchandising experience in a big box retail setting.
Company Overview: Shopko is a $3 Billion company with over 18,000 teammates. In the retail and retail health business for more than 50 years, we have over 300 stores in 21 states. Shopko continues to grow, while maintaining our hometown feel in small to mid-sized city markets. We serve our communities by providing distinctive name-brand & value apparel, home decor, and seasonal merchandise and top-quality pharmacy and optometric services.
Shopko offers a professional team-oriented work environment, career advancement opportunities, competitive wages, and a comprehensive benefits package!
If you are accessing this posting from another website, please submit an application at .
Shopko is an Equal Opportunity Employer functioning under an Affirmative Action Plan m/f/d/v.
Job Title: Customer Service Manager
State: Minnesota
City: Mankato

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