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Representative, Finance Job

Company Name:
Minnesota Hospital Association
Mayo Clinic
Mankato
## Job Description
Collects, reviews, discusses, and documents demographic, insurance, and financial information with patients and payers for Mayo Clinic Health System SWMN Region. Responsible for management and collection of Mayo Clinic Health System SWMN Region Account Receivables through the use of automated systems and revenue cycle processes. Responds to and resolves a variety of account, billing and payment issues from patients and customer. Follows approved guidelines and policies regarding routine patient and payer interactions. Makes independent decisions that require individual and/or team analysis, reasoning, and problem solving. Interprets, applies and communicates Mayo Clinic Health System SWMN Region policies regarding medical and financial aspects of patient care to assure optimal reimbursement for both the patient and Mayo Clinic Health System SWMN Region. This individual must accurately document interactions and interpret interactions documented by others.
## Qualifications
Keyboarding experience is required. Experience as a Financial Representative is preferred. Bachelor degree, or a minimum of four years of relevant experience in finance, collections, customer service, insurance and/or health care environment required. Bachelor degree in business or health care field preferred.
Other Qualifications:
Must be customer-focused, service-oriented and possess demonstrated skills in team-building, communication, decision-making, problem-solving, interaction, coping and versatility. Knowledge of personal computer applications such as Windows, Microsoft Word and Excel, medical terminology, CPT and ICD-9 coding, Order Communication System and patient accounting system is helpful. Multi-linguistic skills and cross-cultural experiences are preferred, fluent in English is required.
License or Certification:
Benefit Eligible: Yes
Exemption Status: Non-exempt
Hours/Pay Period: 80
Schedule Details: M-F, 9:30 AM - 6 PM
Weekend Schedule: Not applicable
Compensation Detail: The minimum rate of pay for this position is $13.58 per hour
Staffing Specialist: Jessica Gartner
Company Statement:
Mayo Clinic provides the highest quality patient care by placing the needs of the patient first. You''ll discover a culture of teamwork, professionalism and mutual respect and most importantly, a life-changing career. We invite you to join our diverse team as we provide health, hope and healing to people from all walks of life.
Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).
Nearest Major Market: Mankato
Job Segments: Medical, Patient Care, Customer Service Representative, Financial, Clerical, Healthcare, Customer Service, Finance, Administrative
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