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Implementation Account Coordinator

Company Name:
Taylor Corporation
Do you thrive on new growth opportunities, value collaboration and hard work, and believe there is always a better way to serve customers? Navitor is the place for you! Navitor is a leader in the dynamic print industry, and we are looking for candidates with the talent and experience to become a part of our company. Join our team of experts who are redefining what's possible in the printing industry.
As anImplementation Account Coordinatorwith Navitor Midwest Contact Center, you will be responsible for coordinating the production of the customer's order requirements. You will monitor the progress of the job through completion. You will prioritize, communicate the status, problem solve and resolve and manage all inquiries. You will act as a liaison between the customer and the rest of the organization to ensure the best customer experience.
Key Responsibilities
Implement new channel partner programs
Implement additions, updates and improvements to existing programs
Monitor high quantity and high dollar orders
Schedule meetings and work with production to ensure order flows successfully through the building
Integrate programs with daily production
Coordinate project teams, planning & controlling projects from start to finish
Apply project management methodologies and tools
Measure, track and report project progress to project stakeholders
Perform other duties and responsibilities as assigned
Available Shift
Monday - Friday 8:00am - 4:30pm
High school education or equivalent
Minimum one to two years experience in a related environment preferred
Ability to speak clearly and effectively so that channel partners are able to understand
Professional phone, email and meeting communication etiquette
Strong administrative, organization, multi-tasking, attention to detail, team and analytical problem-solving skills
Strong computer experience with a preference in Microsoft Office
Excellent analytical, leadership and interpersonal skills
Willingness to learn new skills, methods and tools as they relate to project management

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