Customer Service Intake Specialist Community, Social Services & Nonprofit - Mankato, MN at Geebo

Customer Service Intake Specialist

3.
6 Mankato, MN Mankato, MN Full-time Full-time $22 - $25 an hour $22 - $25 an hour 11 days ago 11 days ago 11 days ago About us We are professional, agile, supportive insurance agency and our goal is to provide the highest quality protection for our clients, based on their needs.
Jewison & Associates, Inc.
is an American Family Insurance Agency with access to a brokerage for additional insurance needs.
Award winning agency with a great team of agents working together.
We offer auto, home, renters, business, farm and life insurance products.
Our work environment includes:
Modern office setting Growth opportunities Coffee and water Rotating off early on Fridays Hands on training Retirement plan after Licensed Birthday lunches for the team
Responsibilities:
- Provide exceptional customer service by answering incoming calls and assisting customers with their inquiries or concerns - Perform data entry tasks accurately and efficiently - Utilize sales techniques to identify upselling opportunities and promote additional products or services - Analyze customer needs and provide appropriate solutions or recommendations - Communicate effectively with customers, colleagues, and other departments to ensure a seamless customer experience - Maintain a high level of professionalism and phone etiquette at all times Skills:
- Strong customer service skills with the ability to handle difficult or irate customers in a calm and professional manner - Proficient in data entry with a high level of accuracy and attention to detail - Sales experience is a plus, with the ability to upsell products or services to customers - Multilingual abilities, particularly in English and Spanish, are highly desirable - Excellent communication skills, both verbal and written, to effectively interact with customers and colleagues - Ability to analyze customer needs and provide appropriate solutions or recommendations We offer competitive pay and benefits packages.
Join our team of dedicated Customer Service Representatives today! Job Type:
Full-time Pay:
$22.
00 - $25.
00 per hour Expected hours:
40 per week
Benefits:
Flexible schedule On-the-job training Paid time off Experience level:
No experience needed Shift:
Day shift No nights Weekly day range:
Monday to Friday No weekends Work setting:
In-person Office Education:
High school or equivalent (Required) License/Certification:
Driver's License (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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