Member Service Associate
Minnesota Valley Federal Credit Union Minnesota Valley Federal Credit Union Mankato, MN Mankato, MN Full-time Full-time $17 - $20 an hour $17 - $20 an hour 9 days ago 9 days ago 9 days ago We are looking for a Member Services Representative to join our team and provide exceptional customer service to our members.
The successful candidate will be responsible for responding to inquiries, resolving customer issues, and providing accurate information about our products and services.
The ideal candidate should have excellent communication skills, a friendly and professional demeanor, and a commitment to providing superior customer service.
Responsibilities:
Accurately process member transactions such as:
deposits, withdrawals, transfers, cashing checks, loan payments, redeeming Savings Bonds, cash advances.
Responsible for representing the Credit Union in a courteous and professional manner.
Answer member questions and solve problems regarding accounts, products and services in person and by telephone.
Balance cash drawer daily.
Offer products and services to fill customer needs.
Resolve customer complaints in a timely manner.
Ensure compliance with all relevant policies and procedures.
Job Type:
Full-time Pay:
$17.
00 - $20.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Weekly day range:
Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
The successful candidate will be responsible for responding to inquiries, resolving customer issues, and providing accurate information about our products and services.
The ideal candidate should have excellent communication skills, a friendly and professional demeanor, and a commitment to providing superior customer service.
Responsibilities:
Accurately process member transactions such as:
deposits, withdrawals, transfers, cashing checks, loan payments, redeeming Savings Bonds, cash advances.
Responsible for representing the Credit Union in a courteous and professional manner.
Answer member questions and solve problems regarding accounts, products and services in person and by telephone.
Balance cash drawer daily.
Offer products and services to fill customer needs.
Resolve customer complaints in a timely manner.
Ensure compliance with all relevant policies and procedures.
Job Type:
Full-time Pay:
$17.
00 - $20.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Weekly day range:
Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
